Terms and Conditions

These Terms and Conditions ("Terms") apply to your use of the Westwood Boutique website and to the online purchase agreement between you and Westwood Boutique. These Terms set out the rights and obligations of all registered users ("you", "your") in relation to the products and/or services offered through our website.

Before clicking the "Confirm Payment" button to place an order, please carefully read these Terms and our Privacy Policy. By using our website or placing an order through our website, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy.

If you do not agree with these Terms or our Privacy Policy, please do not place an order through our website.

We may update these Terms from time to time. Therefore, please review the applicable Terms before placing an order. If you have any questions regarding these Terms or our Privacy Policy, you may contact us using the contact information provided on our website.

Website Usage

These Terms constitute the standard agreement governing your use of the Westwood Boutique website and replace any previous agreements unless otherwise expressly agreed in writing.

These Terms are intended to establish a legally effective agreement between you and Westwood Boutique while protecting both your consumer rights and our rights as a business.

By placing an order through our website, you confirm that you have read these Terms and agree to be bound by them.

You agree to:

1. Use the Westwood Boutique website only for lawful product inquiries and legitimate purchases.

2. Not place speculative, false, fraudulent, or otherwise illegitimate orders. If we have reasonable grounds to believe that an order is fraudulent or otherwise unlawful, we reserve the right to cancel the order and, where required or appropriate, notify the relevant authorities.

3. Provide accurate and complete contact information, including your telephone number, email address, shipping address, billing information, and any other information required to process your order. You agree that we may use this information to contact you when necessary, subject to our Privacy Policy.

4. Understand that if you do not provide all information required to process your order, we may be unable to complete your purchase.

When placing an order through the Westwood Boutique website, you confirm that you have reached the legal age required under the laws applicable to you to enter into a legally binding contract and that you have the legal capacity to enter into such a contract.

You are responsible for ensuring that all information submitted with your order is accurate and complete. If you have not reached the applicable legal age or do not have the legal capacity to enter into a contract, any rights and obligations relating to your order shall be assumed by your legal guardian where required by applicable law.

Contract Formation

The information contained in these Terms and on the Westwood Boutique website does not constitute an offer to enter into a sales contract. Instead, it constitutes an invitation for you to make an offer to purchase products.

No contract between you and Westwood Boutique regarding the products displayed on our website will be formed until your order has been accepted and dispatched, unless applicable law provides otherwise.

If we are unable to accept your order after payment has been deducted from your account, the amount paid will be refunded to you in full.

Your Right to Cancel the Contract

If you are purchasing as a consumer, you may have a statutory right to cancel your purchase within 14 days after receiving your products, subject to applicable consumer protection laws and the conditions of our return policy.

If you exercise your right to cancel and comply with our return and exchange requirements, and the products are returned in substantially the same condition in which you received them, you may receive a refund of the amount actually paid for the returned products, subject to applicable law.

If an order was placed using promotional vouchers, discount coupons, electronic cash coupons, or similar promotional benefits, such benefits may become invalid when the order or relevant products are cancelled or returned. Such promotional benefits may not be reissued unless otherwise required by law or expressly stated by Westwood Boutique.

Products must be returned in the condition in which they were received. Where applicable, product descriptions, accompanying documentation, original packaging, tags, labels, and other materials should be returned together with the product.

If a product has been damaged, materially altered, excessively used, washed, worn, stained, or otherwise returned in a condition that differs substantially from the condition in which it was received, we may be entitled to refuse the return or reduce the refund to the extent permitted by applicable law.

Unless otherwise required by applicable law, the right to cancel does not apply to certain products, including:

• Products made to your specifications or clearly personalized;

• Underwear, socks, and other products that cannot reasonably be returned for hygiene reasons once opened or used;

• Products that have been worn, washed, damaged, or otherwise used beyond what is reasonably necessary to inspect the product;

• Products from which tags or hygiene labels have been removed;

• Products returned with strong odors, stains, or other conditions that materially affect their resale value.

Please take reasonable care of your products while they are in your possession. We recommend keeping the original packaging, product documentation, tags, labels, and other packaging materials until you are certain that you will keep the product.

Nothing in these Terms is intended to limit or exclude any mandatory consumer rights granted to you under applicable law.

Delivery of Goods

Unless otherwise stated, Westwood Boutique will use reasonable efforts to fulfill your order by the estimated delivery date stated during the checkout process.

Delivery may be delayed for reasons including, but not limited to:

• Customized or personalized products;

• Specially designed products;

• Events beyond our reasonable control;

• Delivery restrictions in certain areas;

• Incorrect or incomplete information provided by you, including an incorrect delivery address;

• High-volume sales periods or promotional events;

• Delays caused by shipping carriers, customs authorities, or other third parties.

Delivery will generally be considered completed when the products are delivered to the delivery address specified in your order and there is reasonable evidence that the delivery has been completed.

Failed Delivery

If a delivery cannot be completed after reasonable delivery attempts, the carrier may leave the package in a safe location or provide instructions regarding how to arrange another delivery attempt.

If you are not available at the delivery address at the agreed or scheduled time, you may need to contact the carrier to arrange another delivery attempt.

Any additional costs resulting from an incorrect address, failure to accept delivery, or other circumstances caused by you may be charged to you where permitted by applicable law.

Risk of loss or damage may pass to you upon delivery of the products, subject to applicable consumer protection laws.

Ownership of the products will transfer to you once Westwood Boutique has received full payment for the products, including applicable delivery charges, or upon delivery where required by applicable law.

Price and Payment

Product prices are based on the prices displayed on the Westwood Boutique website at the time you place your order, unless there is an obvious pricing error.

Although we make reasonable efforts to ensure that all prices and product information displayed on our website are accurate, errors may occasionally occur.

If we discover that a product you ordered was displayed at an incorrect price, we may notify you of the correct price. Where permitted by law, you may then choose whether to proceed with the purchase at the correct price or cancel the order.

If we are unable to contact you using the information provided with your order, we may cancel the order. If payment has already been received, we will refund the amount actually paid for the cancelled order, subject to applicable law.

If a pricing error is obvious and should reasonably have been recognizable as an error, Westwood Boutique is not obligated to supply the product at the incorrect price, subject to applicable law.

Unless otherwise stated at checkout, displayed product prices may include applicable taxes but may exclude shipping and delivery charges. Any applicable shipping costs will be shown during the checkout process or in our shipping information.

Prices may be changed at any time. However, price changes will not affect orders that have already been accepted, except where the change is required due to an obvious pricing error or applicable law.

Placing an Order

Once you have finished shopping, the products you wish to purchase will be added to your shopping cart.

You will then complete the checkout process and make your payment.

Please follow the steps below:

• Click the "Shopping Cart" or equivalent button on the website;

• Check that the product name, product details, size, color, quantity, and other information are correct;

• Click the "Checkout" button;

• Enter and confirm your contact information, billing information, shipping address, and other required details;

• Review your order carefully;

• Select your preferred payment method;

• Complete the payment process.

Payment may be available through credit card, PayPal, or other payment methods displayed during checkout.

When using a third-party payment provider, you acknowledge that the payment service is provided by that third party and not directly by Westwood Boutique. You are responsible for maintaining the security of your payment environment and payment credentials.

If you experience payment-related problems, you should contact the relevant payment provider. Westwood Boutique will reasonably assist you with transaction information where appropriate, but we are not responsible for losses caused by the payment provider, unauthorized access to your payment account, or circumstances outside our reasonable control.

If we do not receive or confirm your payment, we are not responsible for delayed or failed delivery resulting from non-payment. An order will not be considered accepted until Westwood Boutique confirms the order in accordance with these Terms.

Liability and Exemption

To the maximum extent permitted by applicable law, Westwood Boutique's liability in relation to products purchased through our website is limited to the purchase price of the relevant products.

Unless otherwise required by law, Westwood Boutique will not be liable for indirect, incidental, special, or consequential losses arising from or relating to the purchase or use of our products or website.

Such losses may include, where legally permissible:

• Loss of income or revenue;

• Business interruption;

• Loss of profits;

• Loss of contracts or anticipated savings;

• Loss of data;

• Loss of business opportunities;

• Unnecessary administrative or office expenses.

You acknowledge that websites and electronic communications may be affected by technical limitations, interruptions, transmission errors, or other risks associated with the internet.

Unless expressly stated otherwise, information provided through the Westwood Boutique website is provided on an "as available" basis and may contain errors or omissions.

Product descriptions, information, photographs, specifications, and other materials are provided for general informational purposes. To the extent permitted by law, Westwood Boutique disclaims warranties that are not expressly provided in these Terms.

Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.

Intellectual Property

You acknowledge and agree that all copyrights, trademarks, trade names, designs, logos, photographs, graphics, text, software, product information, and other intellectual property displayed on or provided through the Westwood Boutique website belong to Westwood Boutique or our respective licensors, unless otherwise stated.

You may use website materials only as reasonably necessary for personal, non-commercial use of the website and for placing or managing your orders.

You may not reproduce, distribute, modify, publish, sell, license, copy, or otherwise exploit website content without our prior written permission, except where permitted by applicable law.

You may retain or print copies of order confirmations and contract information for your personal records.

Written Communication

By using the Westwood Boutique website, you agree that communications between you and Westwood Boutique may primarily take place electronically.

We may contact you by email, SMS, or other electronic means, or provide information through notices published on our website.

For contractual purposes, you consent to electronic communications and acknowledge that contracts, notices, confirmations, and other communications sent electronically may satisfy written communication requirements to the extent permitted by applicable law.

Nothing in this section affects your statutory rights.

Notices

Notices or communications that you wish to send to Westwood Boutique should be submitted through our website or sent using the contact information provided below.

We may contact you using the email address or other contact details provided when you place an order.

Where permitted by applicable law, an email will be considered delivered when it has been sent to the email address provided by you, unless we receive a delivery failure notification.

Our Right to Change These Terms

Westwood Boutique reserves the right to modify or update these Terms from time to time.

Any updated version will be published on our website. Unless otherwise required by applicable law, we will not be required to send you a separate notification of every change.

Updated Terms will become effective when published on the website unless a later effective date is specified.

By continuing to use our website or placing an order after updated Terms have become effective, you agree to be bound by the updated Terms.

If you do not agree with the updated Terms, you should stop using the website and should not place further orders.

Before placing an order, you should always review the version of the Terms currently published on our website.

Unless applicable law or a governmental authority requires otherwise, the Terms, Privacy Policy, and other policies applicable to an order will generally be those in effect when the order is placed.

You agree that applicable local laws govern purchases made through the Westwood Boutique website, subject to any mandatory consumer protection laws that apply to you.

Feedback

We welcome your comments, questions, suggestions, and feedback.

You may contact Westwood Boutique through our website or by using the contact information below.

Subscribe and Sign Up

By entering your phone number and/or email address into a Westwood Boutique subscription or marketing form and submitting the form, you may consent to receive recurring promotional and personalized marketing messages and emails from Westwood Boutique, subject to applicable law and the consent requirements presented at the time of subscription.

Consent to receive marketing communications is not a condition of purchase.

Message frequency may vary. Message and data rates may apply depending on your mobile service provider and plan.

You may withdraw your marketing consent at any time by following the unsubscribe instructions included in the relevant email or message.

Governing Law

Purchases made through the Westwood Boutique website are subject to the laws applicable to the relevant transaction, subject to mandatory consumer protection laws that may apply to you.

Any billing statement or payment descriptor associated with your purchase may display the name of Westwood Boutique or the payment processing entity used to process your transaction.

Where a third-party payment provider is used, payment processing may be handled by the relevant payment provider in accordance with its own terms and policies.

Mobile Terms of Service

The Westwood Boutique mobile messaging service (the "Service") is operated by Westwood Boutique ("Westwood Boutique", "we", "us", or "our").

By subscribing to or using the Service, you agree to these Mobile Terms. We may modify, suspend, or discontinue the Service or any of its features at any time, subject to applicable law.

To the extent permitted by applicable law, we may also modify these Mobile Terms. Your continued participation in the Service after changes become effective constitutes acceptance of the updated Mobile Terms.

By consenting to Westwood Boutique's SMS or text messaging service, you agree to receive recurring SMS or text messages from or on behalf of Westwood Boutique at the mobile number you provided.

Messages may include service-related information such as order updates, delivery notifications, account notifications, customer service messages, and other transactional communications.

Where you have separately provided the required consent, promotional messages may include discounts, special offers, cart reminders, product announcements, and other marketing communications.

You do not need to subscribe to the mobile messaging service to make a purchase. Your consent to receive marketing messages is not a condition of purchase.

Participation in the Service is voluntary.

Westwood Boutique does not charge you for the Service itself. However, your mobile service provider may charge you for SMS or data usage. Message and data rates may apply. Message frequency varies depending on your interactions with the Service and your subscriptions.

You are responsible for any charges imposed by your wireless provider.

Opting Out

You may opt out of promotional SMS messages at any time by replying STOP to a message from Westwood Boutique or by following the unsubscribe instructions provided in the relevant message, where available.

After requesting to opt out, you may receive a one-time confirmation message. Following confirmation, no further promotional messages will be sent unless you subsequently subscribe again or initiate communication where applicable.

If you are subscribed to multiple Westwood Boutique messaging programs, you may need to opt out of each program separately.

Support

For support regarding the Westwood Boutique mobile messaging service, please contact us at:

Email: info@westwood-boutique.com

We may change the telephone number, short code, or other communication method used to operate the Service. Where required, we will provide notice of such changes.

Messages sent to a telephone number or short code that has been discontinued or changed may not be received, and Westwood Boutique will not be responsible for requests that are not received as a result.

Wireless carriers are not responsible for delayed or undelivered messages.

You agree to provide Westwood Boutique with a valid mobile telephone number. If your mobile number changes, you should update your subscription information or re-subscribe using your new number where required.

To the maximum extent permitted by applicable law, Westwood Boutique will not be liable for failed, delayed, or misdirected delivery of information sent through the Service, errors in such information, or actions taken or not taken in reliance on such information.

Privacy

We respect your privacy.

For information about how Westwood Boutique collects, uses, stores, and protects personal information, please refer to our Privacy Policy published on our website.

Contact Information

Westwood Boutique

Email: info@westwood-boutique.com

For questions regarding orders, products, returns, payments, shipping, or these Terms, please contact us using the information above or through the contact options available on our website.